Shop by Category | Brand | Order Tracking | Customer Care | Contact Us | Wishlist | My Account |
All
  • All Departments
  • Digital Download
Cart
My Drafts
General Topics
  Tech News
  What's New
  NCIX.com Q&A
  Important Notices
  General Discussions
  Suggestions/Feedback
  Site Bug Reports
  PC Builder Workshop
  NCIX Gaming Community
  NCIX Tech Tips
  Linus Tech Tips
  NCIX Esther
  Manufacturer Support
  CPU Discussions
  Video Cards
  Power Supplies
  Folding @ Home
  Moderated
  Off Topic
  Overclocking
  Product Requests
  PC Modding
Software Topics
  Operating Systems
  Linux
  Freeware/Shareware
  Open Source Projects
  Driver Updates
Broadband Topics
  Shaw Cable
  Telus ADSL
  Speed Test Reports
FAQs
  NCIX FAQs
  Hardware FAQs
  Overclocking FAQs
  Other FAQs
  Software FAQs
Top Categories
  Blu-Ray Drives
  Bundle Deals
  Camcorders
  CD & DVD Drives
  Chromebook
  Computer Cases
  CPU Heatsinks
  DDR2 Desktop Memory
  DDR3 Desktop Memory
  Digital Cameras
  External Hard Drives
  Fans & Cooling
  Hard Drives
  HTPC Accessories
  Inkjet Printers
  Internet Routers
  Keyboards
  Laser Printers
  LCD Monitors
  Mice & Pointing Devices
  Mobile Phones
  Modding
  Motherboards
  Multi-Function Printers
  Network Adapters
  Network Storage NAS
  Network Switches
  PC Games
  PlayStation 3 Games
  Power Supplies
  Processors (CPUs)
  Scanners
  SD Secure Digital
  Solid State Drives - SSD
  Speakers & Audio
  UPS/Power Management
  USB Flash Drives
  Video Cards
  Water Cooling
  Webcams
  Wireless Accessories
  XBox 360
 LATEST TOPICS |  FORUMS » NCIX TECH TIPS » 4 ISSUES THAT HAUNT MY DESKTOP...
Subject: 4 issues that haunt my desktop
Share this:  
Author Date Posted Tools
Richard_L Feb 02, 2013 11:09 AM Reply | Bookmark
Like (1) | Top | Bottom

Hello NCIX,

Our family desk-top has several issues that are incredibly frusttrating. I am hoping that someone can assist. I have searched for solutions for each problem and tried many solutions that did little to nothing to solve each issue. I do not have a reference point for when trouble started but there have been no significant software or hardware adds along the way. Forgive my ignorance and any help would be appreciated.

Windows 7 home edition
IE9

1) IE frequently will display "Oops, IE cannot connet to..." random websites such as google, ebay, youtube etc.
This issue is intermitent but increasing in frequency. Sometimes the error message is different such as the standard "page cannot be found" 404 screen. Another related? issue is that a page will load but without the graphics and look like an old style bulletin board if that makes sense.

- opening a new tab or new session of IE does not work
- ipconfig/ flushdns does clear the cache but the issue persists
- disabling IE9 and re-enabling does not work
- clearing internet history, temp Int files does not work
- uninstalling google toolbar and re-adding does not work
- error occurs with or without router
- reset and/or power cycle of router and/or modem does not fix
- driver for router is up-to date
- re-installed router software yesterday but issue came back today
- internet connection is not lost as email and downloads still work. Other devices such as smart TV and printer are still online and accessible.

2) Blue screen will appear "message to protect your computer" when watching a youtube video and scrolling through it occassionally.
- Radeon HD 6800
- 750 watt power supply
- drivers for card are up to date
- solutions online hint at power supply or heat issues but computer is running cool and power supply should be sufficient
- not sure what else to do about this one

3) Adobe Flash player re-installs
- at least once every couple of weeks, I need to re-install adobe flash player despite already having the current version
- usually I notice when facebook flash games do not work or the 404 page appears in a banner add on youtube
- I have completely uninstalled all adobe products and re-installed but the issue persists

4) Outlook password
- I know this is a long-time known issue but we run outlook 2002 on windows 7. On the initial opening of the application, the password will need to entered to access e-mail. It will never save it despite the check boxes being selected.
- I am hoping that someone can point me in the direction of a patch to fix this as I have tried without success to correct.

Thanks !

Topic URL: http://forums.ncix.com/forums/topic.php?id=2588779

Tip Posting | My Postings (26) | My Reviews (0) | View Source
AEO Feb 02, 2013 11:18 AM Reply | Bookmark
Like (1) | Top | Bottom

It sounds like you have hardware stability issues, which is resulting in corrupt data.

To test memory, try windows memory diagnostic or memtest 86+. Latter preferred.
To test hard drive, run check disk with full scan enabled.

You may as well test your video card with some 3D stress program.

Tip Posting | My Postings (7321) | My Reviews (45) | View Source
Richard_L Feb 02, 2013 11:44 AM Reply | Bookmark
Like | Top | Bottom

Sorry, I have been wrestling with this for so long, I forgot some of the things I have tried.

- 3D stress test went fine, no blue screens
- memtest 86+ could fine no errors on 2 passes

Going to try checkdsk now....think I have done this before too but can't recall.

Thanks

Tip Posting | My Postings (26) | My Reviews (0) | View Source
Saberon Feb 02, 2013 12:08 PM Reply | Bookmark
Like | Top | Bottom

What are your full specs?

Tip Posting | My Postings (12219) | My Reviews (196) | View Source
Richard_L Feb 02, 2013 12:54 PM Reply | Bookmark
Like | Top | Bottom

OS NameMicrosoft Windows 7 Home Premium
Version6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS ManufacturerMicrosoft Corporation
System NameUSER-PC
System ManufacturerSystem manufacturer
System ModelSystem Product Name
System Typex64-based PC
ProcessorIntel(R) Core(TM) i7 CPU 960 u 3.20GHz, 3201 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/DateAmerican Megatrends Inc. 0802, 21/12/2010
SMBIOS Version2.5
Windows DirectoryC:Windows
System DirectoryC:Windowssystem32
Boot DeviceDeviceHarddiskVolume3
LocaleCanada
Hardware Abstraction LayerVersion = "6.1.7601.17514"
User NameUser-PCTest account
Time ZonePacific Standard Time
Installed Physical Memory (RAM)6.00 GB
Total Physical Memory5.99 GB
Available Physical Memory4.40 GB
Total Virtual Memory12.0 GB
Available Virtual Memory10.2 GB
Page File Space5.99 GB
Page FileC:pagefile.sys

Tip Posting | My Postings (26) | My Reviews (0) | View Source
JohnyBoy Feb 03, 2013 09:54 AM Reply | Bookmark
Like | Top | Bottom

With so many issues you would be far better off to take the couple of hours, format drive and reinstall windows. This will most likely resolve all issues assuming it's not hardware related...

Tip Posting | My Postings (3983) | My Reviews (4) | View Source
Stiles Feb 03, 2013 10:03 AM Reply | Bookmark
Like | Top | Bottom

I agree with JohnnyBoy.

Back up anything important and give it a re-install. Bit of a PITA but it's nice to do every now and then anyway.

Have you tried another browser, other than IE?

Tip Posting | My Postings (4581) | My Reviews (9) | View Source
skinny_kid Feb 03, 2013 11:39 AM Reply | Bookmark
Like (1) | Top | Bottom

Has the pc been physically moved or bumped around? For what it's worth check the sata cable connections and make sure they are still in place correctly. Or if you have a spare cable, swap out the old one and see if it helps. Flaky cables / connections can cause weird issues.

But I also agree that is sounds like it's time for a reinstall of Windows.

Tip Posting | My Postings (654) | My Reviews (26) | View Source
Richard_L Feb 03, 2013 01:49 PM Reply | Bookmark
Like | Top | Bottom

The computer has been moved a few times but always with care.

Yesterday, my ISP swapped out the modem but the error occurred again while he was still present.

I have reset the network adapter today but the issue has happened at least once or twice again. The driver is up to day and the card itself appears to be attached or part of the motherboard.

I was hoping it would not come down to re-installing windows all over again but it may come to that.

I have an older desktop that I may swap in place to fully eliminate ISP, modem, router, and cable factors before I re-install windows.

I do appreciate all of your suggestion.

Tip Posting | My Postings (26) | My Reviews (0) | View Source
denizendazzler Feb 03, 2013 03:44 PM Reply | Bookmark
Like | Top | Bottom

once you eliminate the the hardware possibilities a fresh install of windows is the next logical step for this many problems.

Tip Posting | My Postings (73) | My Reviews (4) | View Source


Call Queue
Now Serving
144947
Avg. Response Time
Estimate: 34 mins
Request Call Back
(Web Orders Only)

Recent Experts
1. Greg * NCIX.com (33006)
2. Saberon (14986)
3. Spork™ (13850)
4. MasterFuji (799)
5. Dr. Steve Brule (437)
All Time Experts
1. Mr. Friendly™ (51387)
2. The Wizard (39824)
3. death_hawk™ (35144)
4. Not An Expert (26343)
5. Lance W (25246)
 
Your Order Company Info Memberships Services Hotlinks
Order Status
RMAs (Merchandise returns)
F.A.Q.
Contact Us / Store Locator
Careers
Terms & Conditions
Privacy Policy
NCIX Rewards
Premier Partner Reseller Program
VIP Memberships
Advantage Membership
Affiliate Program
Super Shipping Saver Club
Express Coverage
Express RMA
Express Shipping Service
Express Exchange and Care Coverage
Gift Cards & Balance Checker
Advanced Store Price Match
NCIX Newsletters
NCIX Forums
Folding @ Home Team
The Banner Vault
International Sites:  Canada
Get the best discount computers online for online computer shopping and discount PC computer components as well as notebook computers, laptops and Canada custom computers for the best deals on computers.
NCIX.com provides Canada the best priced computers in the country for computer components and computer parts and computer accessories with the best online computer store in Canada for your personal and business computer needs.
At NCIX you can build your own computer online as well as search for the cheapest and best video cards, computer processors and CPUs, motherboards computer memory RAM, ssd and hard drives with the fastest shipping in Canada and the US.
So for discount computers online NCIX provides the cheapest digital cameras, printers, motherboards, flash memory, PC speakers and computer electronics with the best Canadian computer and Canadian online computer shopping website in the world.

NCIX.com is powered by Intel® Xeon® Quad Core Processors
Copyright© 2014 NCIX.com/Netlink Computer Inc. All rights reserved. S / Server ID:74 20140919105030  141 ms