All
  • All Departments
  • Digital Download
Cart
My Drafts
General Topics
  Tech News
  What's New
  NCIX.com Q&A
  Important Notices
  General Discussions
  Suggestions/Feedback
  Site Bug Reports
  PC Builder Workshop
  NCIX Gaming Community
  NCIX Tech Tips
  Linus Tech Tips
  NCIX Esther
  Folding @ Home
  Power Supplies
  Manufacturer Support
  PC Modding
  Product Requests
  Off Topic
Software Topics
  Operating Systems
  Linux
  Freeware/Shareware
  Open Source Projects
  Driver Updates
Broadband Topics
  Shaw Cable
  Telus ADSL
  Speed Test Reports
FAQs
  NCIX FAQs
  Hardware FAQs
  Overclocking FAQs
  Other FAQs
  Software FAQs
Top Categories
  Blu-Ray Drives
  Bundle Deals
  Camcorders
  CD & DVD Drives
  Chromebook
  Computer Cases
  Computer Speakers
  CPU Heatsinks
  CPUs / Processors
  Curved Monitors 30" +
  DDR2 Desktop Memory
  DDR3 Desktop RAM
  Digital Cameras
  Electric Transport
  External Hard Drives
  Fans & Cooling
  Hard Drives
  HTPC Accessories
  Inkjet Printers
  Keyboards
  Laser Printers
  LCD Monitors
  Mice
  Modding
  Motherboards
  Multifunction Printers
  Network Adapters
  Network Storage NAS
  Network Switches
  PC Games
  Power Management
  Power Supplies
  Scanners
  SD Secure Digital
  Solid State Drive - SSD
  Unlocked Smartphones
  USB Flash Drives
  Video Cards
  Webcams
  Wired Routers
  Wireless Accessories
NCIX.com Forums

FORUMS »

HOW DO I DISABLE SHAW PASSPOINT ON MY AN...
Subject:

How do I disable Shaw Passpoint on my android phone without disabling wifi

Share this:
Author Date Posted Tools
Doug_the_Slug Moderator Mar 10, 2017 01:17 PM Reply | Bookmark
Like | Top | Bottom

I am getting pretty tired of having to disable my wifi every time I go out so I don't connect to shaw passpoint.

I have googled this over and over, and I am unable to figure out how to disable shaw passpoint without having to turn off wifi entirely. This is a clear cut case of throwing the baby out with the bath water.
- It's always unstable as hell and causes essentially all connections to die if I stumble across one while I'm using 4G
- I have no intention of ever connecting to any public Wifi since I never trust any of them

- It doesn't show up as a permanent SSID, so there's nothing to disable in wifi settings
- google only has help pages telling me what shaw passpoint is or how to connect

My phone is on freedom (aka wind), samsung galaxy note 5, android 6.0.1

- I never installed any shaw passpoint software, nor can I see anything shaw or passpoint related on my phone
- I never input any settings to ever connect to shaw passpoint

The program seems to run under a bunch of names, which makes searching how to disable it even more frustrating
- Shaw Go Wifi
- Freemdom Mobile Wifi (this supposedly needs an app?)
- Shaw Open (Not sure, this seems like a separate progam)

I want ShawPasspoint Gone. I never want to see my phone connect to it ever again when I have wifi enabled.

Topic URL: http://forums.ncix.com/forums/topic.php?id=2753794

Tip Posting | My Postings (6057) | My Reviews (365) | View Source | Report
nToxik nToxik Vip Member Mar 10, 2017 02:16 PM Reply | Bookmark
Like (1) | Top | Bottom

Can't you go to the Playstore to remove them?

Tip Posting | My Postings (2776) | My Reviews (3) | View Source | Report
Doug_the_Slug Moderator Mar 10, 2017 02:19 PM Reply | Bookmark
Like | Top | Bottom


To remove what though? I can't find any apps or settings related to it. It just seems to connect...

If it was as simple as removing a shaw passpoint app that I can see, I'd have done that ages ago... :(

Tip Posting | My Postings (6057) | My Reviews (365) | View Source | Report
Doug_the_Slug Moderator Mar 10, 2017 02:25 PM Reply | Bookmark
Like | Top | Bottom

For reference, this is what I've found on the various wifi programs and services offered that sound like the passpoint junk I'm connecting to:

Shaw Go:
https://community.shaw.ca/docs/DOC-1892

Freedom Wifi:
http://mobilesyrup.com/2016/12/07/new-freedom-mobile-wi-fi-app-helps-customers-find-free-hotspots/

Shaw Open:
I can't actually find any product pages that describe  this program. It's maybe deprecated by shaw in favour of their shaw go program.

But I can't find anything related to any of these programs or services on my phone to delete, uninstall, disable or remove configuration for.

Tip Posting | My Postings (6057) | My Reviews (365) | View Source | Report
justmoe1 justmoe1 Mar 10, 2017 05:20 PM Reply | Bookmark
Like (1) | Top | Bottom

on my oneplus 3 all I had to do was forget network as usual. think it might be something to do with the phone. Oneplus only adds minor improvements to vanilla android with OxygenOS.

holding down on the network should be giving you 3 options.

This message was modified by the poster at 03 10, 2017 05:22 PM

Tip Posting | My Postings (7813) | My Reviews (21) | View Source | Report
Doug_the_Slug Moderator Mar 13, 2017 08:35 AM Reply | Bookmark
Like | Top | Bottom


Hrmm, I'll try that next time. It's been so long since I've tried fiddling with it that I just reflex turn off wifi as soon as I see shaw passpoint show up on screen.

Tip Posting | My Postings (6057) | My Reviews (365) | View Source | Report
Greg * NCIX.com Greg * NCIX.com NCIX.com Staff Mar 15, 2017 03:40 PM Reply | Bookmark
Like | Top | Bottom

I think Passpoint uses a certificate to store your login credentials for ShawOpen. I had to do something similar on my iPhone when I left Shaw.

Try these instructions to see if you can find/delete  the certificate:
https://support.google.com/nexus/answer/2844832?hl=en

Tip Posting | My Postings (27885) | My Reviews (4) | My Profile | View Source | Report
Doug_the_Slug Moderator Mar 16, 2017 08:17 AM Reply | Bookmark
Like (1) | Top | Bottom


This looked promising, but upon find the appropriate settings section (path is slightly different on every phone. for me it was "lock screen and security" -> "Other Security Settings" -> ), the "clear credentials" is grayed out, and "user certificates" section is empty.

Either the cert is somewhere in the long list of system root certs (Doubtful, and I'm not sure I want to go screwing with this list), or that isn't where it's stored :(

Tip Posting | My Postings (6057) | My Reviews (365) | View Source | Report
cabby cabby Vip Member Mar 19, 2017 01:51 AM Reply | Bookmark
Like | Top | Bottom

In my iPhone, Shaw Passpoint is listed under Settings, profile, Shaw Passpoint. Find it and delete  it.

Tip Posting | My Postings (4677) | My Reviews (30) | View Source | Report
Doug_the_Slug Moderator Mar 20, 2017 10:20 AM Reply | Bookmark
Like (1) | Top | Bottom


Couldn't find any sort of "profile" section in android settings :\

Tip Posting | My Postings (6057) | My Reviews (365) | View Source | Report
Ei3N Mar 20, 2017 11:12 AM Reply | Bookmark
Like (1) | Top | Bottom

login to your shaw.ca account, under the Internet tab, click on remove for your particular device

Tip Posting | My Postings (35) | My Reviews (0) | View Source | Report
Greg * NCIX.com Greg * NCIX.com NCIX.com Staff Mar 20, 2017 11:29 AM Reply | Bookmark
Like | Top | Bottom


Yeah, my own experience with using ShawOpen on android did not require the certificate either, so it was a long shot. iPhone requires it, so I was curious if some versions of Android supported the certificate. My android phone only ever connected to ShawOpen hotspots and never connected to Passpoint labeled ones.

Perhaps I'm overthinking this. Next time you've connected to a ShawOpen hotspot, try using the "Forget Network" option to see if you can disconnect and stay disconnected?

Tip Posting | My Postings (27885) | My Reviews (4) | My Profile | View Source | Report
Doug_the_Slug Moderator Mar 20, 2017 01:16 PM Reply | Bookmark
Like | Top | Bottom


I do not have a shaw.ca account, I do not have internet with shaw. This is a wind phone (now freedom mobile).

Tip Posting | My Postings (6057) | My Reviews (365) | View Source | Report
justmoe1 justmoe1 Mar 20, 2017 04:55 PM Reply | Bookmark
Like | Top | Bottom

Samsung does not use Vanilla android. they change settings far more then most manufacturers. I have newest version of android and forget network is a permanent fix on the Oneplus 3. Oneplus wifi settings are unchanged from vanilla.

Tip Posting | My Postings (7813) | My Reviews (21) | View Source | Report
Doug_the_Slug Moderator Mar 20, 2017 05:15 PM Reply | Bookmark
Like | Top | Bottom


Finally remembered to try this today.
- when connected, go into settings -> wifi
- shawpasspoint shows as connected at the top
- click and hold -> animation shows that you're holding (dark area expands from point of touch)
- animation stops - nothing
- let go - window pops up as if it was just a regular click
- popup window shows connection info with only one button - cancel.

No forget.

F*cking insidious. I hate this cr*p

Oh, and if I do the 3 second hold with any other actual wifi connection, I do get the proper popup to forget. As well as the regular click on any other wifi connection has a proper forget option.

Tip Posting | My Postings (6057) | My Reviews (365) | View Source | Report
Doug_the_Slug Moderator May 01, 2017 05:34 PM Reply | Bookmark
Like | Top | Bottom

Just wanted to give an update  on this.
So my phone recently update d to android 7.0, and I went in and looked around the wifi settings.

I now had the option to "manage networks" under advanced wifi settings. In this list, that blasted shawpasspoint network.

Unfortunately, I couldn't forget it.
Fortunately, there's an option I can uncheck for "auto reconnect". Now I just need to find out what happens when I get in range of one of these awful points. I just hope the phone doesn't bug me somehow, and ignores it permanently.

Tip Posting | My Postings (6057) | My Reviews (365) | View Source | Report


Icon Canadian CANADA Icon United States USA
Image Box Left Call Queue Image Box Right
Now Serving
Closed
Image Dot
Image Box Left Bottom Image Box Right Bottom
Image Box Left Avg. Response Time Image Box Right
Image dot
Closed
Request Call Back
(Web Orders Only)

Bluetooth Call Me
Image Box Left Bottom Image Box Right Bottom
Image Box Left

Recent Experts

Image Box Right
Image Dot
1. Mr. Friendly™ (58634)
2. Greg * NCIX.com (37254)
3. Entz (5263)
4. TheGreatGazoo™ (1733)
5. Benjamin_O4 (6)
Image Dot
Image Box Left Bottom Image Box Right Bottom
Image Box Left

All Time Experts

Image Box Right
Image Dot
1. Mr. Friendly™ (51387)
2. The Wizard (39824)
3. death_hawk™ (35144)
4. Not An Expert (26343)
5. Lance W (25246)
Image Dot
Image Box Left Bottom Image Box Right Bottom
 
Your Order Company Info Memberships Services Hotlinks
Order Status
RMAs (Merchandise returns)
F.A.Q.
Contact Us / Store Locator
Careers
Blog
Terms & Conditions
Privacy Policy
BBB Accredited Business Profile
Branding & Logos
NCIX Rewards
Premier Partner Reseller Program
VIP Memberships
Advantage Membership
NCIX Affiliate Program
Super Shipping Saver Club
Express Coverage
Express RMA
Express Exchange and Care Coverage
Gift Cards & Balance Checker
Same-Day Delivery
Retail Financing
NCIX Newsletters
NCIX Forums
Folding @ Home Team
The Banner Vault
International Sites:  Canada
Copyright© 2017 NCIX.com/Netlink Computer Inc. All rights reserved. / Server ID: 48  328 ms
Page last updated: 07/22/2017 03:53:27