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NCIX.com Forums

FORUMS »

BOARDS »

ASROCK AB350 PRO 4 MOTHERBOARD....
Subject:

AsRock AB350 Pro 4 Motherboard.

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Paul_F Apr 20, 2017 12:48 PM Reply | Bookmark
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I received this board on the 4-12-2017. It was DOA. sent a RMA request on the next day, but still no reply. What kind of service is this?

Topic URL: http://forums.ncix.com/forums/topic.php?id=2755564

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Spork™ Spork™ Vip Member Moderator Apr 20, 2017 12:58 PM Reply | Bookmark
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How did you determine it was DOA?
Have you checked your email for response? Also did you contact NCIX directly yet?
Item is not available currently so you may have to wait for more stock or exchange for a different item. This is only done after NCIX tests the board and found it was defective.
You can also take it to nearest store.

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Paul_F Apr 20, 2017 03:34 PM Reply | Bookmark
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The board is DOA, I tried 3 different psu, 650waqtts to 750watts 80 gold psus,
3 board speakers, 4 different memory modules in every configurations, no post or beep from the speaker. tried a Gigabyte ab 350 gaming 3and everything works fine. The AsRock board was dead went it arrived. I spent 8 hours testing it. I have been building systems since 1984. I checked on AsRock,s site and it seems to be quite common.

I called today and requeted a callback,. they called me 3 hours later, the guy put mme on hold and I was back in the waiting line and had to ask for another callback!!!
Nothing since. This will be the LAST time I will buy from them.

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Paul_F Apr 20, 2017 03:40 PM Reply | Bookmark
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"You can also take it to nearest store. "
Well I'm not going to drive 300km to the nearest store for a $160.00 item.

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